We are proud to manufacture & distribute the highest-quality products for knitting, crocheting, spinning and weaving. We stand behind every item we offer, and warranty our products against defects and breakage from normal use. Please read further for details about your specific product, and use the form below to submit a claim.
If you are a retailer submitting a warranty claim, please check this page for details.
Knitting Needles & Crochet Hooks
All Kollage Square Knitting Needles & Hooks and Sonix Knitting Needles come with a lifetime warranty against manufacturing defects and breakage due to normal use.
The quickest & easiest way to receive a replacement needle is to visit one of our retailers (regardless of whether it is the retailer where you originally purchased your needle) and they can issue you a new needle, if they have one in stock.
To receive a replacement needle directly from us, please fill out the form below. Please retain your damaged/defective needle, as you will be asked for photos of the issue and may be asked to return the needle.